Claims Resolution

When standard payor appeal processes fail to achieve success, CRPHO Provider Services will escalate the claim and pursue resolution on your behalf. 

To submit your claim issues, please contact Jenny McIntyre at jmcintyre@crpho.com or at 319-366-5282 ext. 1.  Please be prepared to share your issue, your efforts to resolve it, and your desired outcome.  To ensure HIPPA compliance, please do not email patient information.  Claim examples and EOB's are requested by fax.